Xbox and PlayStation online services have crashed amid claims a hacking group has disabled their services.
Microsoft and Sony, the companies which make the gaming consoles, have told customers they are aware of connection failures after being hit by a suspected cyber attack.
Users are having difficulty signing into their online accounts and haven't been able to download games, BBC reports.
The hacking group Lizard Squad is claiming responsibility.
The group, which took credit for an attack on Sony earlier this year, said on its Twitter account that it was behind the attacks and said it would "stop hitting" the services if users called attention to the hack by retweeting its statements.
The hackers had warned that they intended to target the companies on Christmas Day, the Sydney Morning Herald reports.
PlayStation posted on their Twitter account: "We are still looking into the PSN (PlayStation Network) issues reported earlier. Thanks again for your continued patience today."
A similar message on Xbox's website says: "We're aware that some of you are experiencing trouble signing in to Xbox Live, and we want you to know we're working to address this as quickly as we possibly can."
The incidents are part of a series of orchestrated attacks against Sony. This month, Sony was forced to cancel the US theatre release of The Interview after being hacked.
Instead, Sony released the comedy movie via the internet, taking the risk of provoking hacking attacks.
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